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Managing App Subscriptions on Apple Devices

Welcome to Zerovik, where your app experience is our priority! We understand that managing subscriptions on your Apple devices can sometimes be a bit tricky, and we’re here to guide you through the process. Whether you’re looking to cancel a trial or subscription or have questions about refunds, this page is designed to provide you with clear, user-friendly instructions. Read on to discover how to navigate your app subscriptions hassle-free on your iOS device. If you ever need further assistance, remember that we’re just a message away. Let’s make your app experience with Zerovik as smooth as possible!

Canceling Your Trial or Subscription:

We understand that sometimes you may need to cancel a trial or subscription. Here’s a simple guide to help you through the process:

  1. Open the App Store on your Apple device.
  2. Tap on your profile picture in the top right corner.
  3. Select “Subscriptions.”
  4. Find and tap on the desired app.
  5. Choose “Cancel Subscription” or “Cancel Trial.”

    PS: Subscriptions can also be managed using the Manage Subscription button present on the Settings Screen in all the apps distributed by Zerovik on the Apple’s App Store.

Refunds and Billing:

We want to clarify that as Publishers distributing Apps on the App Store, we don’t handle billing or refunds directly. Here’s what you need to know:

  • Refunds and billing are managed by Apple for purchases made through the App Store.
  • Zerovik doesn’t have access to your payment information.
  • Publishers are not allowed to charge cards or issue refunds.
  • If you have concerns about charges or need a refund, please contact Apple Support directly.

Contacting Apple Support:

Need to get in touch with Apple Support for billing inquiries or refunds? Here’s how:

  • Visit Apple Support or use the “Contact Us” section in the App Store.

Thank you for being a part of the Zerovik community! If you have any other questions, feel free to reach out, and we’ll be happy to assist you.